Campaign is not sending
Diagnose why an Outlio campaign has stopped, stalled, or has not sent any emails yet.
Campaigns may pause because of schedule windows, missing leads, inactive accounts, validation errors, or limits.
Fast checks
The campaign is launched or active, not paused or draft.
There are eligible leads in the campaign.
At least one active sending account is assigned.
The current time is inside the campaign schedule window.
Daily account limits have not already been reached.
Lead and sequence issues
- Leads may be stopped, bounced, unsubscribed, already replied, or waiting for the next step delay.
- Sequence steps need to be saved before they can send.
- Variables that break validation should be fixed before launch.
Account issues
If the campaign has leads and schedule availability, check account health next. Disconnected accounts, low limits, or inactive senders can make a campaign look stuck.
Done well, this should leave you with
A cleaner Outlio setup, fewer avoidable campaign issues, and a more reliable path from setup to replies.
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