4 min read

Campaign is not sending

Check why a campaign has no outgoing emails.

Overview

Campaigns may pause because of schedule windows, missing leads, inactive accounts, validation errors, or limits.

Recommended workflow

1

Confirm the campaign is active.

2

Check schedule days, hours, and timezone.

3

Review account assignment and daily limits.

4

Check that leads are eligible for the next step.

5

Run campaign validation and fix warnings.

Tips that make this work better

Tip

Look at the next allowed send window.

Tip

One inactive account can reduce available volume.

Tip

Paused campaigns do not send until resumed.

Common mistakes to avoid

  • Assuming no sends means the sequence is broken.
  • Forgetting timezone differences.

Done well, this should leave you with

A cleaner Outlio setup, fewer avoidable campaign issues, and a more reliable path from setup to replies.

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