3 min read

Lead statuses explained

Understand where leads are in the campaign lifecycle.

Overview

Statuses help you see whether a lead is pending, contacted, replied, bounced, stopped, or converted.

Recommended workflow

1

Review statuses from the campaign Leads tab.

2

Filter by status to diagnose issues.

3

Stop sending to leads who should not continue.

4

Use Unibox labels for reply intent.

5

Export results when you need external reporting.

Tips that make this work better

Tip

Statuses are operational, labels are conversational.

Tip

Use status filters before assuming a campaign is broken.

Tip

Check bounces separately from no-reply leads.

Common mistakes to avoid

  • Manually changing statuses without understanding campaign impact.
  • Ignoring stopped leads when reviewing totals.

Done well, this should leave you with

A cleaner Outlio setup, fewer avoidable campaign issues, and a more reliable path from setup to replies.

Related articles

Was this article helpful?

Need more help? Contact Support