Using status labels
Organize replies by intent.
Labels turn replies into a lightweight pipeline you can filter and report on.
What this helps you do
Labels turn replies into a lightweight pipeline you can filter and report on.
Recommended workflow in Outlio
Open a reply thread.
Choose the most accurate label.
Use Interested or Meeting Booked for positive intent.
Use Not Interested or Do Not Contact when appropriate.
Review labeled replies in analytics or exports.
Quality checks
- Create a simple team definition for each label.
- Label after every meaningful reply.
- Use Meeting Booked only when a meeting is actually booked.
Common mistakes to avoid
- Overusing Interested for ambiguous replies.
- Leaving replies unlabeled until the end of the week.
Done well, this should leave you with
A cleaner Outlio setup, fewer avoidable campaign issues, and a more reliable path from setup to replies.
Related articles
Getting started with Unibox
Learn how the unified inbox works.
Replying to leads
Reply from the correct sender account.
Filtering and searching Unibox
Find conversations quickly.
Daily unread workflow
Process new replies without missing opportunities.
Handling positive replies
Turn interest into booked next steps.
Handling objections and negative replies
Respond professionally and protect reputation.
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