2 min read

Filtering and searching

Find specific conversations quickly using filters and search to stay organized as your inbox grows.

Search

Use the search bar to find conversations by lead name, email address, company name, or message content.

Search by:

Lead nameEmail addressCompany nameMessage content

Filters

Use filters to narrow down your conversations based on various criteria.

By Status Label

Filter conversations by their label to focus on specific pipeline stages.

InterestedMeeting BookedNot Interested

By Read Status

Show only unread conversations to quickly handle new replies.

AllUnreadRead

By Campaign

Filter to show only replies from a specific campaign.

All CampaignsSaaS OutreachAgency Leads

By Sending Account

See replies received by a specific email account.

All Accountsjohn@company.comsarah@company.com

Tips for Staying Organized

Start with unread

Begin each session by filtering to unread conversations to handle new replies first.

Use labels consistently

Label every conversation so you can easily filter by pipeline stage later.

Combine filters

Use multiple filters together, like "Interested" + "Campaign A" to get specific views.

Search for quick finds

When you need a specific conversation, search is faster than scrolling through your inbox.

Filters are Saved

Your filter preferences are remembered, so you don't need to reapply them every time you visit Unibox. Just clear them when you want to see all conversations again.

Next Steps

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