3 min read

Variables are not replacing

Fix placeholders that appear in previews or sends.

Overview

Variables fail when the field name does not exist, the lead value is blank, or syntax is incorrect.

Recommended workflow

1

Confirm the variable name matches the mapped field.

2

Preview several leads.

3

Check for blank CSV cells.

4

Fix syntax around braces.

5

Re-upload or update lead data if needed.

Tips that make this work better

Tip

Use the editor variable picker when possible.

Tip

Keep variable names simple.

Tip

Add fallback copy for optional fields.

Common mistakes to avoid

  • Typing variable names manually with typos.
  • Using spaces or hidden characters in CSV headers.

Done well, this should leave you with

A cleaner Outlio setup, fewer avoidable campaign issues, and a more reliable path from setup to replies.

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