Replies are not syncing
Fix missing Unibox replies.
Reply sync depends on account connection health, provider permissions, filters, and timing.
What this helps you do
Reply sync depends on account connection health, provider permissions, filters, and timing.
Recommended workflow in Outlio
Check account connection status.
Search Unibox by exact email and clear filters.
Look in the provider inbox.
Reconnect the account if permissions expired.
Contact support with account and thread examples.
Quality checks
- OAuth reconnects can refresh revoked access.
- SMTP send success does not guarantee IMAP reply sync.
- Some provider delays are normal.
Common mistakes to avoid
- Changing campaigns before confirming the inbox received the reply.
- Deleting the account connection before collecting examples.
Done well, this should leave you with
A cleaner Outlio setup, fewer avoidable campaign issues, and a more reliable path from setup to replies.
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