Tracking domain is not working
Fix CNAME and resolution issues.
Tracking domains fail when the CNAME is missing, proxied, duplicated, or still propagating.
What this helps you do
Tracking domains fail when the CNAME is missing, proxied, duplicated, or still propagating.
Recommended workflow in Outlio
Confirm the CNAME host and target.
Remove http or https from DNS values.
Set the record to DNS-only if your provider has proxy controls.
Check for existing conflicting records.
Send a test after DNS resolves.
Quality checks
- Use a subdomain like track.
- Do not reuse a subdomain already used by another app.
- Cloudflare proxy settings often cause issues.
Common mistakes to avoid
- Adding a URL instead of a DNS target.
- Using the root domain for tracking.
Done well, this should leave you with
A cleaner Outlio setup, fewer avoidable campaign issues, and a more reliable path from setup to replies.
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