4 min read

Open and link tracking

Understand tracking tradeoffs and setup needs.

Overview

Tracking can add useful analytics, but it changes email content and should be used intentionally.

Recommended workflow

1

Decide whether opens, clicks, or replies are the metric you need.

2

Set up a custom tracking domain before link tracking.

3

Enable tracking in campaign options.

4

Test tracked links in a preview email.

5

Compare reply quality, not just tracked events.

Tips that make this work better

Tip

Open tracking is less reliable than replies due to privacy features.

Tip

Disable tracking for sensitive deliverability tests.

Tip

Use one link when possible.

Common mistakes to avoid

  • Treating opens as confirmed human interest.
  • Using link tracking without branded tracking DNS.

Done well, this should leave you with

A cleaner Outlio setup, fewer avoidable campaign issues, and a more reliable path from setup to replies.

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