4 min read

Managing bounced leads

Respond to bounces and protect sending quality.

Bounces indicate invalid addresses, mailbox problems, or domain-level delivery issues.

1

What this helps you do

Bounces indicate invalid addresses, mailbox problems, or domain-level delivery issues.

2

Recommended workflow in Outlio

Review bounced leads in campaign results.

Remove or stop sending to bounced contacts.

Check whether bounces cluster by domain or list source.

Lower volume if bounces spike.

Verify future lists before upload.

3

Quality checks

  • A high bounce rate is usually a list-quality issue.
  • Separate hard bounces from temporary provider failures.
  • Use bounce trends to judge data vendors.
4

Common mistakes to avoid

  • Continuing to send to bounced contacts.
  • Ignoring a sudden bounce spike after DNS changes.

Done well, this should leave you with

A cleaner Outlio setup, fewer avoidable campaign issues, and a more reliable path from setup to replies.

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