4 min read

Managing bounced leads

Respond to bounces and protect sending quality.

Overview

Bounces indicate invalid addresses, mailbox problems, or domain-level delivery issues.

Recommended workflow

1

Review bounced leads in campaign results.

2

Remove or stop sending to bounced contacts.

3

Check whether bounces cluster by domain or list source.

4

Lower volume if bounces spike.

5

Verify future lists before upload.

Tips that make this work better

Tip

A high bounce rate is usually a list-quality issue.

Tip

Separate hard bounces from temporary provider failures.

Tip

Use bounce trends to judge data vendors.

Common mistakes to avoid

  • Continuing to send to bounced contacts.
  • Ignoring a sudden bounce spike after DNS changes.

Done well, this should leave you with

A cleaner Outlio setup, fewer avoidable campaign issues, and a more reliable path from setup to replies.

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