3 min read
Stop sending to specific leads
Prevent future sequence steps for selected contacts.
Overview
Stopping a lead is useful when someone opts out, replies elsewhere, or should not receive more follow-ups.
Recommended workflow
1
Open the campaign Leads tab.
2
Find the lead by email or filter.
3
Select the lead and choose the stop action.
4
Confirm future steps are canceled.
5
Add a note or label if needed in Unibox.
Tips that make this work better
Tip
Stop leads immediately after manual opt-outs.
Tip
Keep a reason so teammates understand the decision.
Tip
When in doubt, stop sending.
Common mistakes to avoid
- Deleting a lead when you only needed to stop future sends.
- Continuing manual outreach after opt-out.
Done well, this should leave you with
A cleaner Outlio setup, fewer avoidable campaign issues, and a more reliable path from setup to replies.
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