Stop sending to specific leads
Prevent future sequence steps for selected contacts.
Stopping a lead is useful when someone opts out, replies elsewhere, or should not receive more follow-ups.
What this helps you do
Stopping a lead is useful when someone opts out, replies elsewhere, or should not receive more follow-ups.
Recommended workflow in Outlio
Open the campaign Leads tab.
Find the lead by email or filter.
Select the lead and choose the stop action.
Confirm future steps are canceled.
Add a note or label if needed in Unibox.
Quality checks
- Stop leads immediately after manual opt-outs.
- Keep a reason so teammates understand the decision.
- When in doubt, stop sending.
Common mistakes to avoid
- Deleting a lead when you only needed to stop future sends.
- Continuing manual outreach after opt-out.
Done well, this should leave you with
A cleaner Outlio setup, fewer avoidable campaign issues, and a more reliable path from setup to replies.
Related articles
CSV formatting for lead imports
Prepare a CSV that imports cleanly.
Mapping CSV fields
Match uploaded columns to Outlio fields.
Required and recommended lead fields
Know which lead data matters most.
Duplicate lead handling
Avoid sending the same person repeated outreach.
Lead statuses explained
Understand where leads are in the campaign lifecycle.
Export campaign leads
Download leads and campaign outcome data.
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