OutlioDashboard
3 min read

Custom tracking domain in Namecheap

Add a tracking CNAME from Namecheap DNS.

Overview

Namecheap users can create a tracking subdomain through Advanced DNS.

Recommended workflow

1

Open Advanced DNS.

2

Create a CNAME record for a subdomain like track.

3

Paste the destination value provided by Outlio.

4

Save and wait for propagation.

5

Enable custom tracking and send a test.

Tips that make this work better

Tip

Namecheap host fields usually accept the short subdomain.

Tip

Avoid using www or mail as the tracking host.

Tip

Keep one tracking host per sending domain.

Common mistakes to avoid

  • Adding https:// to a DNS value.
  • Entering the full domain when Namecheap already appends it.

Done well, this should leave you with

A cleaner Outlio setup, fewer avoidable campaign issues, and a more reliable path from setup to replies.

Related articles

Why do I need DNS records?

Understand SPF, DKIM, DMARC, MX, and tracking records.

How to setup MX, SPF, DKIM, DMARC

Step-by-step DNS setup for sending domains.

SPF, DKIM, and DMARC for Google Workspace

Configure Google Workspace authentication for outreach.

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