Custom tracking domain in Namecheap
Add a tracking CNAME from Namecheap DNS.
Namecheap users can create a tracking subdomain through Advanced DNS.
What this helps you do
Namecheap users can create a tracking subdomain through Advanced DNS.
Recommended workflow in Outlio
Open Advanced DNS.
Create a CNAME record for a subdomain like track.
Paste the destination value provided by Outlio.
Save and wait for propagation.
Enable custom tracking and send a test.
Quality checks
- Namecheap host fields usually accept the short subdomain.
- Avoid using www or mail as the tracking host.
- Keep one tracking host per sending domain.
Common mistakes to avoid
- Adding https:// to a DNS value.
- Entering the full domain when Namecheap already appends it.
Done well, this should leave you with
A cleaner Outlio setup, fewer avoidable campaign issues, and a more reliable path from setup to replies.
Related articles
Why do I need DNS records?
Understand SPF, DKIM, DMARC, MX, and tracking records.
How to setup MX, SPF, DKIM, DMARC
Step-by-step DNS setup for sending domains.
SPF, DKIM, and DMARC for Google Workspace
Configure Google Workspace authentication for outreach.
SPF, DKIM, and DMARC for Microsoft 365
Configure Microsoft 365 authentication.
Namecheap DNS with Google Workspace
Add Google Workspace records in Namecheap.
Namecheap DNS with Microsoft 365
Add Microsoft 365 records in Namecheap.
Was this article helpful?
Need more help? Contact Support